Couture / Custom-made

Q. How do i schedule an appointment?

You may either give us a call, use our contact page, message us on our official facebook page or email us for an appointment. please contact our staff to know the available schedule on your preferred branch.

Q. Do you accept walk-in inquiries?

Yes we do, however that does not guarantee that the designer is presently at the branch.

Q. How much lead time do you need for production?

At least 2 weeks for casual and evening gowns, additional days would be added for designs that will carry heavy embellishments. Any time frame less than 2 weeks would be considered a RUSH ORDER thus additional charges will apply.

At least 2 to 3 months for wedding gowns and bridal entourage.

Q. Do you accept emergency orders?

Yes we most definitely do! We have handled numerous cases wherein the bride or debutante needed a gown to within a few days.

Q. Can I send my own designs for made-to-order?

Yes, of course you can. Feel free to contact us.

Q. I am outside Metro Manila, how can I avail a Made-to-Order piece?

You may send your inquiries and design preferences to our email. A size chart and measurement guideline will be forwarded to you to be filled up. Initial down payment is required to process your order.

Shipping fees will apply.

Q. I live outside of the Philippines, do you accept overseas orders?

Yes we do, we normally send a mock dress prior to the actual gown. And as a buyer protection we would encourage you to send your payment thru PayPal.

Shipping fees and custom duties (depending on the importing country) will apply.

Q. Refund policy for made-to-orders

a made-to-order piece is processed once 50% down payment has been made. Therefore, down payments are non-refundable

Q. What forms of payment do you accept?

We accept payments thru the following

• Cash
• Bank Deposits
• Wire Transfer
• PayPal
• Check (Only accepted for down payments and is subject for clearing)

RENTALS

Q. Do you provide made-to-rent / “worn once” services?

No, we do not provide such services, if you’re interested in made-to-order services please check our portfolio.

Q. Can alterations be made to the rental items to fit me?

Yes, our staff can make minor adjustments to the gown. But, we strictly do not allow to have our rental gowns altered outside of RoyAnne Camillia Couture.

Q. How to reserve a gown?

To reserve a gown, you will have to pay a reservation fee of Php 1500 (per gown) which will be deducted from the total rental fee of the gown/s that you like. do note that this reservation fee is non-refundable in case of no show or cancellations. please visit our rental policy to learn more.

Q. What if i cannot visit the shop? can you still accommodate me with rental gowns?

It is in our policy that all clients must fit the rental gowns at the shop before making any reservations to ensure that the gown fits nicely, because we do not alter the rental gowns to fit nor do we allow our clients to alter the gown themselves. thus all reservation and rental fees are non-refundable once the gown has been pulled out from the shop.

Q. Can I exchange my selection once I have already reserved my gown?

Yes, exchanges can be made only if it’s the same rental fee or higher. You may also rebook and change pick-up dates. please visit our rental policy to learn more.

Q. What forms of payment do you accept?

We accept payments thru the following

• Cash
• Bank Deposits
• Wire Transfer
• PayPal
• Check (Only accepted for down payments and is subject for clearing)

Have other questions that are not listed here?

Send us a message using our contact page or message us on our official facebook page.

RoyAnne Camillia Couture is a Manila based Bridal fashion designer, that offers a wide range of services suitable for any occasion. Our services includes Couture pieces as well as Designer rental pieces, from debuts to bridal gowns, and clothing to accessories. We invite you to visit our About page to learn more about RoyAnne Camillia Couture and it’s services, Contact us for inquiries or to set an appointment.

Like us on facebook to get updates on our latest promotions!
Follow us on instagram to see our “behind the seams” updates!